Privacy Policy

Effective Date: November 14, 2024

IERT Method ('we,' 'us,' or 'our') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and therapeutic services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and contact details (email, phone number)
  • Address and location information
  • Professional background information
  • Emergency contact information
  • Payment information
  • Health and medical history relevant to therapy

Technical Information

We automatically collect certain technical information when you visit our website:

  • IP address and device information
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our site
  • Referring website

2. How We Use Your Information

We use your information to:

  • Provide and manage therapeutic services
  • Communicate with you about appointments and treatment
  • Process payments and manage billing
  • Improve our website and services
  • Send you relevant information (with your consent)
  • Comply with legal and professional obligations

3. Information Sharing

We may share your information in the following circumstances:

With Your Consent

  • With other healthcare providers involved in your care (with your permission)
  • With insurance companies for billing purposes

Without Consent

  • To comply with legal obligations
  • To protect against serious harm or threat
  • For child protection purposes
  • In response to a court order or legal requirement

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Cookies and Tracking

Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us understand how you use our site. Please see our Cookie Policy for more information.

6. Your Rights

Under data protection laws, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to processing of your information
  • Request data portability

7. Data Retention

We retain personal information only as long as necessary for the purposes for which it was collected, in accordance with our legal obligations and professional standards.

8. International Data Transfers

If you are located outside the United Kingdom, your information may be transferred to, stored, and processed in the UK. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our services are directed at adults and adolescents (14+). We only process information about children with parental consent where required by law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the 'Effective Date' at the top.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: info@iert-method.com

Last updated: November 14, 2024

Professional Trauma & Anxiety Therapy | IERT Method London